CORPORATE TRAINING COMPANY
We are a specialised corporate training company with experience in process, technology and performance development learning solutions, and serve clients in Gauteng and across South Africa.
At The Event planner, we offer personal and professional development programmes. Our objective is to create powerful learning and development experiences to bridge the gap between potential and high performance for your teams and individuals. We seek to unlock that latent potential to allow people to achieve and sustain high performance. Our purpose is to create positive behavioural change within the workplace, which delivers lasting results. A real return on investment. We concentrate on behaviours to facilitate change.
We do this through team building, team development, management training and leadership training courses. We also offer corporate events and company fun days. We are committed to building long-term relationships with our clients and providing world-class customer service. We listen, we respond and we take action to help you implement the desired changes to reach your goals.
Corporate training solutions:
- Training Development
- Instructional Design
- Project Management
- Team Building
- Organisational Development
- Training Needs Assessment
- And More
We find the best solutions to fit the challenges unique to your company. Our clients often feel that we are part of their organisation – not just an outside consulting and training firm.
Our corporate Trainers
At The Event Planner, our trainers have over 25 years of experience in assessing, designing, developing, implementing, and evaluating training.
Our team of in –house trainers create effective, scalable, and engaging learning solutions. We are passionate about delivering the best corporate training and development solutions to help your company achieve its business goals and objectives.
Partnering with us fills in your company’s gaps, as well as improves your bench strength which results in a relevant, rich, and compelling solution.
Our job is to help you achieve your objectives and be successful!
Our unique experiential and participative approach ensures application of theory, personal “buy-in” and commitment to learning and is based on over 10 years of experience in delivering transformational training. Our approach is based on sound adult education principles, which focuses on the inherent strengths and competencies of the individual. Our tried and tested experiential facilitation process creates a safe, informal and relaxed atmosphere, thus encouraging skills practice and feedback so that the learning has relevance and significance. Self-awareness exercises and input are carefully tailored to match the specific needs of those participating. A by-product of the experiential nature of our training is that it facilitates an opportunity for team cohesiveness i.e. acts as a form of team building.
The structure of training at The Event Planner tends to focus on behavioural learning techniques. This form of training is conducted with smaller groups, allowing for greater discussion and evaluation of models to embed real understanding as opposed to classroom rigid based learning. As our society becomes ever more interconnected, successful companies will be those who understand how to leverage and understand cultural differences instead of seeing them as obstacles. The need for skills such as Communication, Teamwork and Listening is not going anywhere in the near future. And in fact is more in demand.
Our training is unique in that it relies heavily on group feedback and participation from others. Therefore, it’s not about the content or the exercises but the methodology and facilitation skills which brings all the learning aspects together to create a meaningful change in the delegate.
Corporate Training Solutions
Growing Your Business by Growing Your People.
We Design. We Develop. We Deliver.
Complete Life-cycle Training Solutions
At The Event Planner we believe that at the heart of any business there must be a focus around culture, passion and the desire to make a difference. It is our fundamental belief that an organisation is only as good as its people. Creating a balance that combines the correct depth and blend of skills is fundamental to the achievement of goals within your business. We align all our programmes to your organisational values, culture, vision and strategy; making sure you have the right people, with the right skills at the right time.
We have a wealth of experience gained from our extensive work within Management and Leadership. We will work closely with you to identify the successes, strengths, best practices and gaps that are delivering current results before putting together a programme to address area’s where improvement in skills, behaviours and knowledge can be encouraged. Our approach to training and development is to make a difference. We develop programmes that inspire people to think differently, behave differently and continue to make a difference when they return to the workplace.
Customer service training
Our Customer Service programmes are engaging, inspiring, fun, interactive and relevant to the specific scenarios that clients can face. Areas we can include/focus on are:-
Focus on communications skills, how to take ownership of problem-solving from start to finish, i.e. ways to stay in touch and follow up, keeping the customer informed all the way through the process to resolution, showing passion with a personal touch.
Empathy, dealing with confrontation, complaints.
Tactics to diffuse difficult conversations and build a strong, valued and trusted relationship. Customers can be challenging and demanding, so appropriate methods will be shared and discussed, enabling the call handler to diffuse difficult situations and build confidence and trust in their customer.
Understand what excellence is and how individuals can identify areas of improvement through personal goals.
Throughout all our programmes we always encourage a three-way feedback approach conducted in an open fashion so that all parties are updated on progress. We recommend catch-up days to explore the progress and change the approach as necessary.
Custom Training Design
We offer fully customized training solutions in order to address the business needs and learning objectives of our clients. We understand that your business and training goals are unique, and many organizations today want a more highly customized training program for improving sales, employee performance, organizational communication and developing leaders. Starting with conversations between our team and your key stakeholders, we build your training from the ground up. We’ll work together to identify and understand your training objectives and goals.
From there, we’ll select the specific skills, strategies and the appropriate delivery style to accomplish the objectives, develop the content, incorporate your culture, design exercises and activities for active participation and provide follow-up coaching. You’ll have an opportunity to discuss your training and development objectives with our hand-selected trainer who will incorporate your input into the training day. The trainer facilitating your event will be an integral part of this process. Our trainers don’t just “show up and talk.” They work directly with you to identify and understand what it takes for your training to be a success.
Should you be interested in custom-designed training to achieve your development objectives, talk to us.
The primary objective of our custom training design and development services is to design and develop the best content that meets the needs of your adult learners in a training environment.
By gathering and analysing information from a variety of sources – from your upper management down to your on-the-floor staff – we can develop a customised training strategy designed to fit your goals and maximise learning efficiency.
We have a proven track record and the confidence that no matter what industry you are in, we have the tools and the experience necessary to customise the ideal solution to effectively train your employees.
Team-building. It’s more than company retreats and transparent bonding exercises.
In fact, it’s among the most important investments you can make in your company and in the people who define it. Successful team building helps employees increase trust, minimise conflict, boost collaboration, and communicate more effectively. Our credentialed, world-class facilitators at The Event Planner have extensive expertise in leveraging team-building strategies to catapult new or established teams to success.
Through our innovative, creative, and unique team-building programs, employees learn how to increase their effectiveness and deepen their bonds with one another, which helps existing teams leap beyond pain points. It also optimizes high-performing teams to reach higher and go further.
We help companies create customised team-building initiatives that offer assessments and problem identification, as well as solid strategies and frameworks for moving forward.
Our innovative and highly effective approach to team building provides employees of all levels with career- and game-changing tools and insights to connect more deeply with each other, improve cohesion and ultimately, performance.
Human Resources & Business Training
At The Event Planner we offer courses on business skills that will transform the way you and your staff run, manage, and perform as part of the business. For many successful business owners, continual investment in training is a major contributor to success. We offer advanced training in all business elements to make sure the only direction you’re going is up!
Human Resources (HR) represent the people behind a brand, business or organisation. The strength of an organisation is determined almost entirely by the strength of its people. From recruitment to talent management to deployment, the HR department plays a critical role in building and optimising the team. The Event Planner training courses can help you ensure your organisation is the best it can be.
The Event Planner has been awarded full accreditation as a Provider of Education and Training with seta. We have been audited on our quality process and surpassed all the industry requirements with regard to our training material, methodology, facilitator qualifications and customer service systems. Our expert trainers will provide support and guidance to clients.
Why book your training with The Event Planner
We can assess individuals’ levels by asking them to complete a “Pre-Training Questionnaire”
Detailed manuals created by us and customised to your course
Courses can vary in length to suit you – small sessions, half-day sessions, Full day courses
Understand and review some of your files (if required) to offer advice and guidance
Unlimited telephone/email support after the event
Certificate provided on completion of the course confirming what level they have achieved
Report summary of delegates experiences and thoughts of the training
Small class sizes to maximise learning
Why choose us
- Business Focus
You will learn practical skills and methods that can be applied straight away.
Our trainers are experts in the field of data analysis and automation.
We make sure that the training content as well as the facilities satisfy your training requirements.
Our team stands ready to give you timely response to any questions you may still have after the given training.